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Bloomingdales cracking down on returning worn clothing

The store adds new tags to clothes to prevent 'wardrobing.'

By Kim Anne Sep 19, 2013 4:12PM

Photo: Kevork Djansezian/APIf you’re planning on wearing that newly-purchased dress to a party tonight and then returning it the next day, you’re out of luck. Stores such as Bloomingdales are cracking down on the common practice of customers buying an item, wearing it once and then returning it. 

Bloomingdales BtagAccording to Bloomberg, Bloomies has implemented a new tagging system on clothing that makes it impossible to wear the clothes and then take them back. The new tags are three-inch visible black plastic devices that are left on and displayed on the outside of an outfit, even after the consumer purchases the item and leaves the store. Once they decide to wear the item, they must remove a tag from the item—the tag cannot be reattached, making it impossible for a consumer to wear a dress out that night, then try to return it the next day. 

“It is a delicate balance of loss prevention and good customer service, and the relationship has to be handled with appropriate finesse,” Rich Mellor, vice president of loss prevention at the NRF, told Bloomberg. The new tags are being implemented to avoid the common practice of return fraud known as “wardrobing,” an issue that the National Retail Federation estimates cost the industry $8.8 billion last year.

Tell us: What do you think of this new practice?

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Photo: Kevork Djansezian/AP

1012Comments
Jan 6, 2014 7:11AM
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You can still return worn panties.
Jan 3, 2014 4:01AM
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     THESE ARE PEOPLE TRYING TO BE SOMEONE THEIR NOT.
Jan 2, 2014 3:16PM
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about time, now what about electronics scammers who do the same thing for parties
Dec 30, 2013 12:29PM
Dec 26, 2013 10:54PM
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It's about time. I'm sick of these people with money, now we know why they have it, wear expensive gowns and return them.
Dec 26, 2013 1:12PM
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I  think it's about time. Buying an item knowing you will wear it once and return it is theft, fraud, whatever you want to call it, it's wrong and the retailers have the right to protect their honest customers and their merchandise.
Dec 25, 2013 6:13PM
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A person has the right to change their mind , even after they take the tags off of it. For example , my mother will purchase 3 or 4 dresses ,take all the tags off of them to try them with shoes and purses to match at home . Then I have seen her put them back into the hangers and decide her jewelry is not quite right either for them. She goes back to the dress department and returns all of them. Bloomingdales will  ultimately lose more customers in this age bracket  unfortunately. This age bracket has much more to spend for charity events etc. than we do. She has done nothing wrong , right ?
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