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What not to say to families who are grieving

The wrong words and the right words for parents who have just lost their children.

By Britt Olson MSN Living Editor Dec 18, 2012 3:41PM

All the sympathy card sentiments in the world can seem insufficient when trying to console someone who has lost a loved one. The death of a child is particularly challenging. Such anguish can appear implacable even when met with the best intentions and carefully selected words.

Photo: Terry Vine/Blend Images LLC/Getty ImagesEven when our aims are true, some of our most common expressions of sympathy can offend grieving parents. Here are phrases to avoid when trying to offer support to the bereft.

“Time heals all wounds.”

Avoid banal philosophical or religious statements. Frequently such declarations seek to minimize the pain survivors feel.  For instance, “Time heals all wounds,” implies that the hurt the parent feels will at some point go away. It won’t diminish. The loss of that child will abide with the parents throughout their life.

“Everything happens for a reason.”

People often contend that there must be a reason for the terrible event. We would like to believe that a rationale exists for every catastrophe, that there is a silver lining to each dark cloud. Even if a benefit does later reveal itself, often that reason will remain obscured to the parents until they have worked through their loss. And even then there simply is no upside to death.

"I know how you feel."

It can be insulting to the bereaved to suggest that you know exactly how they are feeling. Instead, try asking them how they feel and let them know it's ok if they are not ready to share their feelings.

“It’s God’s Will.”

Common religious consolations often suggest that the death is God’s doing, not because God is diabolical but because God is teaching us something. As Rev. Emily C. Heath writes in The Huffington Post, attributing terrible events to God makes it seem “that God will break parents' hearts at will just because God can. It also communicates to parents and loved ones that they are not really entitled to their grief.”

So, what is appropriate to say to grieving parents?

"I'm sorry to hear that this happened to you."

This phrase let's the grieving person know that you care about them and their situation, The American Cancer Society says. It also may give the bereaved an opportunity to talk about their feelings.

“Please let me know how I can support you.”

Make yourself available to the family. Offer to help with chores or errands. Be available to talk. Your help and consideration will mean more than any words can, but allow the family to choose how to involve you during this difficult time. Just be ready to assist when they call.

Often simply listening can be what the grieving person needs to help them get through such a difficult time. You can also offer support in other ways, such as grocery shopping, bringing food, handling arrangements, paying bills or just spending time together.

Photo: Terry Vine/Blend Images LLC/Getty Images

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128Comments
Dec 18, 2012 4:41PM
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having lost 2 children (1 in a car accident, one to a random murder) )within a 17 month period, the two most appropriate things to me were "I'm sorry" and "I don't know what to say".  Only a person who has been there really knows what to say, and I pray with all my heart that no other parent should know or understand the loss of a child. It is beyond fathomable to understand. "I don't know what to say" says it all.
Dec 18, 2012 4:34PM
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Good advice.  Thanks. 

The phrases to avoid are not limited to parents who've lost a child, they also extend to anyone who has experienced a life changing loss.  I especially hate, " It was God's will" and "Everything happens for a reason". 

Those two set my teeth on edge.
Dec 18, 2012 4:45PM
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It is so true, all of those statements are so wrong to say to some one who has lost a loved one.  I lost my 18 year old son, his best friend who was 18 and my  daughters 22 yr old boyfriend in Nov of 2011.  They were all killed by a drunk drive and for some one to say it was God's will, or, everything happens for a reason, or, I understand how you feel....SO WRONG.  
When giving support and sympathy, please think carefully before you blurt stuff out.
Dec 18, 2012 4:53PM
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Don't feel like you have to "fix" it. You can't. Just offer your help and support and an attentive ear.
Dec 18, 2012 5:16PM
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I agree with this, but make one change/suggestion. When you offer to help, don't just offer one time and then tell them to call you when they need you. Chances are they won't call. Keep calling them and keep offering. If they say no, don't push it. And keep your offers going for longer than what YOU think. Also, don't be afraid to talk about their loved one to them. They want to know that others still remember them. Even after 8 years for myself, I want to know that others STILL remember him.
Dec 18, 2012 4:57PM
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I've lost 2 of my 4 children, plus husband and parents.  No one can know how you feel and the words listed above are hurtful.  Just be there and let them know you are thinking of them.  Don't try in any way to "make it better".  It just doesn't help.
Dec 18, 2012 4:35PM
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Ask "How do you feel?" I can hear the answer already - How do you think I feel you dumb *** !

Not very bright advice.

 

The other suggestions were very good.

Dec 18, 2012 4:55PM
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If I hear the "Everything happens for a reason" philosophy even one more time I will throw up. It seems like half the women in the U.S. under the age of 35 use the expression every day about virtually anything and everything. It is supportive of the notion that there is an inevitability to absolutely anything and everything that happens; that it was predestined, and that it was part of a master plan. Even if the philosophy were somehow valid, it certainly would serve no purpose and add no value to highlight it. The philosophy requires the believer to disregard randomness; free will; and many other elements of western philosophic thought.
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